TESTIMONIALS

Sandy D.
2023-08-30
Haven't actually done business here yet but I did call for a repair question and Atlas went out of their way to research my question and FOLLOW UP with me the next morning. Wow! Now that's great customer service!
Sami M.
2023-08-23
Highly recommend Nolan for his bike services. Almost all other bike and service shops have a much higher fee for tuneup services. While that works for expensive bikes, it's not worth it for the cheaper ones like what one might take to Burning Man. Nolan has different levels of service for exactly this reason and empathizes for what is needed for the circumstance, in this case, the playa. He is highly responsive, was on time as promised, really took care of all the details to prep the bike and explained everything in detail. I have taken this bike for a few years to the playa but really excited this year with the improvements Nolan has done it. By the way, he has a great attitude!
Tom S.
2023-08-17
Nolan is excellent. Fit me in a day earlier to fix a rear tire flat on my son's Trek bike. Very professional, extremely knowledgeable and is just a good guy. Gave everything a quick look-see on the bike once the job was done to make sure everything was in working order. Highly recommended.
Deborah S.
2023-08-15
I met Nolan by chance at the Farmers Market at the College of San Mateo campus. I had an eBike purchased from an online vendor (no local service) and needed to find someone who could help me with a basic tune-up and some rear brake adjustments. I had tried 2 other bike repair shops and neither did a very good job. Nolan seemed more than knowledgeable enough and because he is a mobile repair service, he was willing to come to my home. Nolan was terrific - competent, thorough, willing to explain everything and reasonably priced. Later, I had a more serious issue with the torque sensor which required that my motor be completely switched out for a new one. Not only did Nolan do the switch-out of the motor, but spent time with the eBike manufacturer to diagnose what turned out to be an electrical issue that prevented me from configuring my Enviolo automatic shifting system. (Yeah, I had a number of issues with my eBike, but i still LOVE it) I highly recommend Nolan to anyone needing a responsive, competent and honest bike repair tech who is willing to do what it takes to get the job done, and done right - eBike or a regular bicycle (AND, he comes to your home!) Because of Nolan's great work, I have my eBike back for my Sunday rides (which average around 25+ miles).
Leonard B.
2023-08-11
Great service, professional and reliable! His direct to home service is awesome! He's got plenty of pro-cycling team experience.
Veronica A.
2023-08-02
If I could give Nolan a 10, I would! Super nice guy. Met him at the farmers market and had to call him bc I dropped my e-bike. I misunderstood the scheduling process, and he went out of his way to accommodate my only day off! He was quick to figure out what was wrong with my bike and also fixed my dented fender. He's knowledgeable and passionate about his bikes. He's my go to guy now while I'm working up here in the bay!
David B.
2023-07-28
I had an electric bike that needed some work. This was my first time using this company. The owner even told me something I thought needed repairing but he explained why it didn't which saved me cash! Also made me trust him. The service was convenient (comes to your home) and the work was done quickly. This was a month ago and all is still great with the work done. Owner is very knowledgeable and will talk about issues you want to know about but he also doesn't go on and on with stories. I'm going back to Atlas Cycles and I'd recommend Atlas to my friends and neighbors. (5+)
Raghu M.
2023-06-28
Nolan was thorough, detailed and did excellent job in fixing my mountain bike to spec. He is knows his stuff well so you can be assured the quality of work is excellent. On top of this he is very professional and the convenience of him coming to your place to do the fix in his van is perfect. He has earned a customer for lifetime!
Antonio M.
2023-06-20
I use my bike as a primary commute mean, I normally don't have time to go to Bike shops, Atlas cycles offers services at your spot, great service, technical proficiency, flexibility and follow up when needed. I strongly recommend Atlas for any bicycle service, from a simple fix to a pro tuning, I cannot be more satisfied with the service I received for mine and my wife's bike! :)